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Innerhive Data Ethics

Our data ethics, explained

Zannah avatar
Written by Zannah
Updated over a week ago

At Innerhive, we are dedicated to upholding strong ethical standards to protect the privacy and well-being of our users. Our care mapping application aims to first and foremost empower families with a streamlined and personalized toolset for managing their care. Thus, user input is gathered with the goal of creating an experience and support network that can accommodate their unique needs. Transparency and user control are at the core of our data practices, and we are committed to respecting individuals’ autonomy over their data.

  • Informed Consent and User Empowerment: We believe that every individual should have full control over their data. User input is gathered only with explicit and informed consent, ensuring that users understand how their data will be used in the creation of their support network. Users have the ability to set permissions for data access as they see fit, granting access only to trusted contacts or relevant healthcare providers.

  • Minimizing Bias: To ensure fairness and inclusivity, we are committed to reducing inherent bias in the creation of data-driven support networks. We avoid using demographic information when identifying support needs, gaps, or the quality of care required. Our focus is on the care recipient’s specific context, preferences, and needs, rather than relying on potentially biased factors.

  • Data Security and Confidentiality: Safeguarding the privacy of our users is paramount. We implement rigorous security measures to protect user data from unauthorized access, alteration, or disclosure. All data is encrypted both during transit and storage, and never transferred in plain text at anytime. We use AWS as our hosting platform, which is very secure and managed by security experts. Internal access to data is restricted to authorized and trained personnel only.

  • Anonymization and Aggregation: To protect user privacy, we employ anonymization and aggregation techniques wherever possible.

  • Transparent Data Practices: We are committed to transparency in how we handle user data. Our privacy policy clearly outlines the types of data collected, the purpose of data usage, and users' rights. We provide clear and accessible information on our data practices to empower users to make informed decisions about how their information is used.

  • Compliance with Regulations: Innerhive complies with all relevant data protection laws and regulations. We regularly review and update our practices to ensure ongoing compliance and maintain the highest standards of data ethics. Innerhive puts the family in control so they can manage the input, privacy, and sharing of their data. Innerhive is not integrated with Electronic Health Records or fully HIPAA compliant since our focus is on the family first. All data is owned and managed by the family.

  • Third-Party Applications: Innerhive is intentional and meticulous with how data is handled. Your data will not be shared with any third-party application for marketing purposes or resale.

  • Continuous Improvement: We use necessary functional cookies and analytical data to improve the experience for users within our app. We actively seek feedback from our users and the broader community to continuously improve our services and data ethics practices. We value open communication and welcome any concerns or suggestions to better serve our users.

Innerhive’s commitment to ethical data practices underscores our mission to provide empowering tools and support networks for all of its users. We are driven by the belief that every individual deserves privacy, dignity, and autonomy over their data.

For any questions, concerns, or feedback regarding our data ethics or privacy practices, please contact our team at [email protected].

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